Call Handler & Admin – Social Care Access

Northumberland County Council is seeking a proactive Call Handler / Administrator for the Onecall Team in Blyth. The role focuses on responding to calls for adult, children and community health services, directing to appropriate teams and recording details in databases.

Strong communication, basic IT skills, and a customer-service mindset are essential. You will work in a fast-paced environment, with training provided and support from an experienced management team.

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