People-First Coffee Shop Manager: Lead Joyful Service

Dunelm Portadown is hiring for a hands-on Pausa coffee shop leader. You’ll own the customer journey, create a warm welcome, and energise a busy team in a fast-paced retail environment.

In this 40-hour per week role you’ll coach colleagues, drive excellent service, manage stock and campaigns, and continually turn feedback into improvements that keep customers returning. You’ll be assessed on CSAT, wellbeing conversations, and ability to hit daily targets while upholding brand standards and a

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