Sales Administrator

SF Partners have partnered with an organisation in Coventry CV7 that are looking to recruit a Sales Administrator on a permanent basis.

Working pattern: office based full time

Salary: £38,000-£34,000

Spare Parts Quoting & Order Fulfilment

• Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system
• Process spare parts and service-related orders for UK & Ireland customers using the ERP system
• Coordinate customer returns, repairs, invoicing, and credit processes via ERP
• Proactively monitor and manage open orders to ensure on time delivery
• Expedite sales order backlog to maximise billing output

Customer Service

• Maintain and build strong relationships with our customers/suppliers to ensure satisfaction
• Provide high-quality, responsive customer service across all forms of communication channels in line with SLA’s

E-Store & Sales Initiatives

• Support customer engagement through the E-Store strategy
• Assist customer onboarding to the E-Store digital platform
• Collaborate with the European team to enhance transactional efficiency

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