Property Manager

Location: Canary Wharf / Hornchurch (applicants ideally based in East London)

About the role

Landmark Residential is looking for a Property Manager to coordinate day-to-day repairs, schedule contractor visits and keep our property records accurate and compliant. You’ll also handle viewings and onboarding, and build strong relationships with our portfolio landlords.

Landmark Residential is a London-based estate agency offering sales, lettings, property management, investment sourcing, construction and in-house finance. We pride ourselves on professionalism, integrity and a seamless end-to-end service for landlords, investors and tenants.

• A minimum of one year’s property management experience. Applications without this will not be considered.
• A full UK driving licence
• Ideally based in East London

Core duties and responsibilities

• Repair coordination: Answer tenant calls and emails reporting maintenance issues, log each request and assign it to the right property manager or contractor.
• Scheduling and logistics: Book routine, cyclical and emergency repairs, making sure tradespeople and residents agree timelines.
• Invoice and financial tracking: Monitor contractor invoices, check completed work against job sheets and pass approved bills to the finance department for payment.
• Compliance management: Track and organise safety documents, including Gas Safety certificates, EICRs and EPCs. Landlord and tenant data must be stored securely and in an organised way for easy retrieval.
• Managing existing stock: Keep the property schedule spreadsheet up to date with all essential data for the Landmark Residential book.
• Record keeping: Maintain accurate digital and paper filing covering maintenance history, inspection findings and contractor insurance qualifications.
• Reporting: Give daily updates on critical matters to the senior property manager, and ask for support when needed.
• Onboarding: Handle the onboarding of all new sales and management properties.
• Viewings: Conduct all viewings for both sales and lettings.
• Landlord relationships: Retain and nurture relationships with valued portfolio landlords who have both management and sales interests with Landmark Residential.

Skills and attributes

• Communication: Clear verbal and written skills, able to liaise smoothly with tenants, landlords and contractors, in person and by phone.
• Professional presentation: Smart, corporate attire is essential. With offices in both Canary Wharf and Hornchurch, you’ll represent Landmark Residential’s reputation at all times, in the office and in public.
• Organisation: Able to manage multiple repair tickets, prioritise urgent fixes and keep tracking databases up to date.
• Attention to detail: Careful review of safety certificates, invoices and compliance logs to prevent legal oversight.

What we offer

• £25,000 salary plus bonus
• Team socials and friendly office culture

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