Hybrid SaaS Customer Success Manager — Growth & Renewals

Contracts Advance Limited is seeking a Customer Success Account Manager in Bath with a hybrid setup from day one. You will own a portfolio of customers, guiding them to achieve real value, onboarding, regular reviews and renewal handovers to ensure customer success and retention.

The role requires 3+ years in Customer Success or Account Management within SaaS, plus strong relationship-building and communication skills to engage stakeholders and drive product adoption.

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