Empathetic Collections Specialist — Resolve Balances

Company: Business Stream Ltd
Apply for the Empathetic Collections Specialist — Resolve Balances
Location: City of Edinburgh
Job Description:

Business Stream Ltd is seeking a Collections Case Handler in the United Kingdom. You will resolve overdue balances, engage empathetically with customers, and navigate barriers to payment to achieve positive outcomes.

The role requires experience in telephone-based financial assistance or collections within financial services or utilities. You’ll be a strong communicator with resilience, driving personal targets while supporting customers through the process.

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Posted: October 11th, 2026