Company: Sword Group
Location: Glasgow
Job Description:
Sword Group is seeking a Head of Service Delivery Management to lead and mature our Service Delivery function in the UK. You will define the operating model, drive governance and establish a high-performing team across Managed Services, Service Desk and Technical Services.
In this senior role you will own service performance, manage senior customer relationships and drive continual improvement initiatives to deliver outstanding outcomes for our customers.
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Posted: October 11th, 2026