Head of Customer Success — HealthTech Growth & Retention

Dyad Artificial Intelligence Limited is seeking a Head of Customer Success to lead a small team and drive value for GP practices and PCNs using BetterLetter. You will own onboarding, account reviews, and revenue growth across the customer base, coordinating with Product, Engineering and Commercial teams.

This senior role supports expansion into new markets and maintains high customer satisfaction. The role is offered on a hybrid or remote basis in the UK, with strong emphasis on retention,

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