Impact Recruitment are currently recruiting for an experienced Operations Manager who has experience running day to day business operations for a manufacturing business. This role will be responsible for managing full projects from initial orders to full completion.
This is an exciting opportunity to join a forward thinking family run business where you’ll be able to drive business efficiency.
Salary: £55,000 – £65,000 (depending on operational management experience)
Hours: Monday to Friday 8am-4:30pm
Location: Kettering
Responsibilities
- Manage the day-to-day operational workflow
- Ensure projects progress efficiently from order confirmation through to completion
- Coordinate job schedules, installation dates and production priorities
- Manage workloads across CAD, fabrication and installation teams
- Identify potential delays, operational issues and bottlenecks, taking proactive steps to resolve them
- Ensure all relevant information is available before jobs progress to the next stage
- Maintain accurate job records and provide regular operational updates to senior management
- Oversee outstanding and incomplete jobs, ensuring every issue is tracked, allocated and resolved through to final completion
- Manage and direct a team to support them achieve targets
- Oversee a full site and operation
Essential Skills & Experience
- Proven experience in an operations, project management or technical management role
- Strong technical knowledge and manufacturing processes experience
- Confident working knowledge of AutoCAD
- Proven scheduling and workload management experience
- Experience managing multiple projects simultaneously
- Strong understanding of technical drawings, dimensions and specifications
- Experience dealing directly with customers, suppliers and installers
- Excellent problem-solving and decision-making abilities
- Experience managing remedial works, complaints and incomplete projects
- Understanding of Health & Safety requirements within a manufacturing
- Strong organisational skills and attention to detail
- Excellent written and verbal communication skills
- The ability to take ownership, follow through and ensure jobs are completed properly
Personal Attributes
- Technically minded and commercially aware
- Proactive, organised and methodical
- Confident making decisions and resolving problems
- Comfortable managing different teams and personalities
- Customer-focused without compromising technical standards
- Able to work under pressure and manage competing priorities
- A strong communicator who ensures information is passed on accurately
- Accountable and committed to seeing projects through to completion
- Practical and hands-on, with the ability to understand issues on the factory floor and on site
- Committed to improving operational efficiency and customer experience
Impact are working on behalf of a client as an Employment Business
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