Are you ready to revolutionise the world with TEKEVER?At TEKEVER, we lead innovation in Europe as the European leader in unmanned technology, where cutting-edge advancements meet unparalleled innovation.Digital | Defence | Security | SpaceWe operate across four strategic areas, combining artificial intelligence, systems engineering, data science, and aerospace technology to tackle global challenges — from protecting people and critical infrastructure to exploring space.We offer a unique surveillance-as-a-service solution that delivers real-time intelligence, enhancing maritime safety and saving lives. Our products and services support strategic and operational decisions in the most demanding environments — whether at sea, on land, in space, or in cyberspace.Become part of a dynamic, multidisciplinary, and mission-driven team that is transforming maritime surveillance and redefining global safety standards.At TEKEVER, our mission is to provide limitless support through mission-oriented game-changers, delivering the right information at the right time to empower critical decision-making.If you’re passionate about technology and eager to shape the future — TEKEVER is the place for you.
Mission
The FM & Property Services manager is responsible for the strategic leadership, operational management, and continuous development of Tekever’s growing UK estate along with direct onsite facilities management activities at our Swindon facility.The role ensures that Tekever buildings, land, and infrastructure are safe, compliant, sustainable, and fit for purpose, supporting the organisation’s operational, commercial, and community objectives.The FM & Property Services manager will be responsible for delivering high-quality customer focused facilities and property services, while ensuring value for money, regulatory compliance, health & safety, and excellent stakeholder engagement.
Role Purpose
- Reporting to the Head of Estates & infrastructure, the FM & Property Services manager will lead to deliver consistently high-quality customer service across all facilities management functions
- The FM & Property Services manager will hold direct line management responsibility for the onsite and UK based project Managers and Helpdesk Teams providing leadership, guidance, and support.
- The FM & Property Services manager will work in close collaboration with the Head of Technical and M&E Services, who holds technical authority and reports separately to the Head of Estates & infrastructure
- Develop customer relationships, forging strong operational and strategic relationships with key internal and external stakeholders.
- Support the Head of Estates & infrastructure in creating and delivering a customer first experience
Principal Duties & Responsibilities
- Provide leadership and development of hard and soft FM services, promoting high performance and professional standards.
- Oversee the day-to-day operation of all facilities and property services, ensuring buildings are safe, secure, and well maintained. Manage key services including facilities, cleaning, landscaping, maintenance and waste management.
- Ensure Facilities teams and contractors operate in accordance with approved technical standards, permits to work, and RAMS
- Working closely with Compliance / H&S Managers to support the effective implementation of statutory and non-statutory compliance requirements through day-to-day FM operations
- Act as the operational interface between Facilities, H&S, Technical Services, and Compliance functions
- Structure reporting and ownership to ensure clear separation of technical authority and operational delivery, while maintaining strong coordination and accountability across the estate.
- Lead and develop a FM Helpdesk to consistently meet and exceed service standards, embedding clear accountability, high-quality customer service, and continuous improvement across all helpdesk operations.
- Build strong working relationships with internal stakeholders, including senior leaders, managers, staff, and service users.
- provide management and direction to the growing Tekever property portfolio and be responsible for ensuring compliance at all existing Leases, licenses for occupation and define landlord/tenant responsibilities of our premises, are current and regularly reviewed, plus aid in the establishment of new
leases and licenses as and when required, and if required be an additional point of contact with designated legal services and third-party legal services in this regard.
- To manage and be responsible for ensuring the estate is legally compliant in terms of adherence to all Land Registry documentation and including resolution of issues relating to boundary disputes and clarification of same.
- Promote a strong health & safety culture and ensure effective incident reporting and investigation. Ensure compliance with all relevant legislation, standards, and codes of practice.
- Develop and manage departmental budgets and support with financial processing for Tekever operations ensuring effective cost control and value for money. Identify opportunities for efficiency savings
- Lead procurement and contract management processes in line with organisational and regulatory requirements.
- Works with colleagues to ensure that monthly reporting is accurate for FM activity. Understand the contract suite of KPI’s to ensure minimal or no failures month on month.
- Ensure business continuity and emergency preparedness arrangements are in place and tested for all areas and services.
- Critically review all processes, systems and methods of providing operational services; develop and implement improvements
- Ensure that all small work projects and contracted works represent value for money for Tekever and that appropriate and effective risk management, corporate governance and audit controls are in place.
- Continually review the services provided to end-users and customers to ensure service meets agreed service levels and requirements. Reporting to stakeholders on improved services and processes.
- Work with the Sustainability Manager on environmental and sustainability projects and support institutional carbon reduction and other sustainability targets and objectives, including policies and specifications for FM and other projects.
- Requirement to be on call and support out of hours in emergency situations.
- Perform any other duties appropriate ‘to the grade’ as may be required by the Head of Estates & infrastructure
- Comply with the personal health and safety responsibilities specified in the Tekever Health and Safety policy
- Promote equality and diversity for our staff and sustain an inclusive and supportive study and work environment
- To have access to and security of highly confidential information
Generic Duties
- Perform any other duties appropriate to the role as may be required by the Head of Estates & infrastructure
- Comply with the personal health and safety responsibilities specified in the University Health and Safety policy.
- Advance equality, support our work towards eliminating unlawful discrimination, foster an inclusive work environment for, staff and visitors alike
This role detail is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your Contract of Employment.
Person Specification
The successful candidate should demonstrate the following, which are ‘Essential’ (E) or ‘Desirable’ (D)
Qualifications
- Proven track record delivering successfully
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