Field Service Engineer

Job Description

Reports to: Head of Services

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Summary of Position

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Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction.

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Targets & Outcomes

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• Meet all target Response times and KPI's

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• Increase service profitability through efficien…

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ZIPC1_UKTJ

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