Sr. Program Manager, Digital Supply Chain – Accessibility & Localization, Prime Video Partner Experience

Overview

In this role, you own the end-to-end accessibility and localization strategy for Prime Video at global scale, shaping how captions, dubbing, audio description, and related assets reach audiences worldwide. You will lead cross-functional collaboration with content, product, technology, and operations to raise accessibility and localization quality. The position offers autonomy in an evolving space, with a focus on vendor networks, roadmaps, and measurable improvements in delivery. You will help advance Prime Video’s digital supply chain in service of a more inclusive viewing experience.

Responsibilities

• Lead the localization and accessibility vendor and posthouse network, set performance standards, monitor delivery metrics, and resolve escalations.
• Partner with product and engineering to translate accessibility/localization needs into platform capabilities and roadmaps.
• Drive understanding and adoption of technical specifications across the vendor network through scalable mechanisms.
• Prioritize initiatives, allocate resources, and identify risks and opportunities in line with regulatory trends.
• Build scalable mechanisms to deliver accessibility and localization while reducing cost, cycle time, and defects.

Key requirements

• Experience in project/program management within supply chain, and/or inventory management
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience using data and analytics to guide decisions
• Experience communicating complex information to senior stakeholders and influencing decisions
• Experience managing service providers and vendors
• Direct experience with localization (subtitling, dubbing) and/or accessibility workflows (sign language, audio description, closed captions)

• Cross-functional collaboration
• Strategic thinking
• Regulatory awareness
• Localization workflows (subtitling, dubbing)
• Accessibility (audio description, sign language, closed captions)
• Knowledge of streaming asset specs

…