Credit Controller

Overview

As a Credit Controller in the Leasing department, you will manage cash allocations, account reconciliations, and customer queries with high accuracy. You will monitor overdue balances and communicate with customers by phone to resolve issues professionally. This role supports reliable cash flow and precise record-keeping, collaborating with a team at Arnold Clark Head Office in Glasgow.

Pay / Benefits

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension

Responsibilities

• Log bank payments from customers in our systems
• Allocate customer payments with high accuracy
• Deal with customer queries
• Take card payments via telephone
• Reconcile accounts
• Chase overdue payments by letter and telephone

Key requirements

• Excellent telephone manner
• Strong communication and influencing skills
• Ability to work well as part of a team
• Knowledge of Microsoft Office
• Great multi-tasking abilities
• High degree of accuracy and attention to detail

• Communication
• Teamwork
• Professionalism under pressure
• Customer-focused approach
• Microsoft Office

…