Head of Contracts and Business Development

Overview

In this senior role, you lead MSI UK’s NHS contracts and business development, shaping the strategy to protect, grow and optimise the NHS portfolio. You work closely with the Director of Business Development & Engagement to drive the national pipeline and secure opportunities for sustainable growth. You will oversee major NHS tenders, coordination across functions, and strengthen governance and contract-management processes. Your leadership helps expand access to reproductive healthcare through strategic partnerships with NHS commissioners and other healthcare stakeholders. The role offers the chance to influence scale, performance and value across the NHS contract landscape.

Responsibilities

• Lead the delivery of the Business Development Strategy and support annual commercial objectives
• Protect and develop existing NHS contracts with plans for retention, performance and growth
• Identify opportunities to increase market share and extend services
• Maintain a strong national business-development pipeline for NHS commissioning opportunities
• Lead major NHS tenders with cross-functional coordination across Operations, Finance, Clinical, Governance, BI, Digital
• Strengthen contract-management systems, governance and processes across the portfolio
• Utilise data, market intelligence and competitor insight to inform commercial decisions
• Build relationships with NHS commissioners and key healthcare stakeholders
• Lead, coach and develop the Contracts & Business Development team

Key requirements

• Senior-level experience in business development, contract management, commercial management or NHS commissioning
• Track record of delivering measurable business growth and increasing market share
• Experience managing significant contract portfolios and developing contract-management systems
• Extensive knowledge of NHS commissioning, procurement and contracting
• Experience identifying and converting new business opportunities
• Proven experience leading complex NHS tenders and multidisciplinary bid processes
• Strong contract and fee-negotiation skills with commercial and financial acumen
• Strong leadership, with team development and performance driving ability
• Excellent written and verbal communication skills

• leadership
• collaboration
• strategic thinking
• contract-management systems
• tender management
• governance and compliance

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