Supply Chain Associate

Overview

In this role you support UK-wide supply planning, replenishment and product availability, acting as the first point of contact for customer inquiries and ensuring master data integrity. You will work with cross-functional teams to protect patient access, contribute to launches and lifecycle events, and apply Lean-inspired, data-driven practices to improve service and stock. You’ll solve supply challenges using data, balance inventory with demand, and help maintain accurate records and pricing. This is a hands-on role with impact across the supply chain and patient outcomes.

Pay / Benefits

• competitive salary and benefits

Responsibilities

• Serve as the main contact for supply queries and customer enquiries
• Maintain customer master data and validate new accounts
• Collaborate with Finance to resolve overdue payments and credit issues
• Process quotes and maintain pricing information
• Generate and adjust orders; manage weekly replenishments with agent depots
• Support inventory actions for launches and lifecycle events
• Contribute to demand planning and monthly S&OP inputs
• Improve tools and processes with Lean-led improvements
• Collaborate with agents and cross-functional teams on lifecycle and disruptions
• Support ad hoc projects and respond to stock inquiries within 24 hours

Key requirements

• Degree educated or comparable qualifications/experience
• Strong communication skills
• Team player
• Self-starter with attention to detail
• Highly numerate with analytical skills

• Strong communication
• Team collaboration
• Analytical mindset
• Proactive ownership
• Working knowledge of SAP
• Excel skills and advanced IT literacy

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