Governance, Training & Compliance Officer

Overview

In this home-based role you support the Security Governance Manager by coordinating audits, analysing audit themes, and driving improvements through training content and operational changes. You will assist with security risk assessments and liaise with internal and external stakeholders to uphold governance, compliance and quality standards. Working alongside the Operational Standards and Improvement Manager, you help shape the training syllabus and ensure it stays aligned with audits and operational priorities. This position offers a hands-on opportunity to influence security governance in a large facilities management setting.

Pay / Benefits

• Digital Learning via the OCS Academy
• Retail perks via Hapi app
• Professional growth for 600+ live learners
• Flexible pay via Wagestream (contract-specific)

Responsibilities

• Manage independent audits and ensure quality reports pass QA
• Conduct thematic audits and analyse findings to identify learning and improvements
• Report themes to the Security Governance Manager and support continuous improvement
• Monitor and escalate audit actions to Head of Security Operations
• Provide resilience and deputise for the Security Governance Manager as needed
• Review contract assignment instructions and keep training content up to date with operations
• Ensure Health and Safety regulations and safe systems of work are understood and implemented
• Coordinate production of technical training materials and varied presentation formats for in-house courses
• Conduct annual technical reviews of training content to maintain relevance
• Support the training strategy and annual syllabus updates in line with audits and priorities

Key requirements

• Right to work in the UK and willingness to undergo vetting and DBS checks
• Proficiency in Microsoft Office applications, including Excel
• Strong analytical skills with the ability to interpret information and identify trends
• Effective written and verbal communication skills
• Ability to manage competing priorities and meet deadlines
• Ability to work independently and collaboratively within a team
• Proactive approach to problem solving and continuous improvement
• Commitment to personal learning and professional development
• Understanding of governance, compliance and quality standards within a customer-focused environment
• Commitment to organisational values and inclusive ways of working

• customer-focused
• communication
• teamwork
• Microsoft Office (Excel)
• analytical reasoning
• training material development

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