Delivery Manager (Infrastructure)

Overview

As Delivery Manager (Infrastructure) you will coordinate the delivery of Microsoft-focused infrastructure initiatives, aligning resources and agile practices to maximise value from technology investments. You’ll operate within Oxford’s federated IT model, guiding teams to plan, prioritise, and sustain delivery across complex environments. You will foster agile maturity, manage risks and dependencies, and build strong cross‑university relationships to ensure secure, user‑centred services. This role offers visible impact on teaching, research, and administration through robust, high‑performing IT facilities.

Pay / Benefits

• 38 days of annual leave (plus buy-up)
• generous family leave
• hybrid and flexible working
• contributory pension scheme
• commuting options (cycle loan, discounted bus, season tickets)
• Rental Deposit Loan Scheme

Responsibilities

• Coordinate delivery of infrastructure initiatives with focus on Microsoft technologies
• Plan, organise, and break down complex requirements into deliverables
• Implement agile practices; maintain delivery priorities, dependencies and capacity
• Ensure sustainable flow of work; coach and empower teams
• Manage risks, budgets, and resources; monitor progress
• Build trust and collaborate across the University to deliver secure, user-focused services
• Champion continuous improvement in planning, prioritisation, and delivery flow
• Influence stakeholders and maintain a clear delivery board so teams have meaningful work

Key requirements

• Proven experience as Delivery Manager, Agile Project Manager, or Scrum Master
• Strong ability to balance priorities and adapt delivery approaches to complex environments
• Excellent communication, planning, and stakeholder management skills
• Ability to coach teams and drive collaboration across organisational boundaries
• Experience with Microsoft technologies; familiarity with Azure DevOps is advantageous
• Experience in IT service management or higher education is beneficial
• Experience delivering technology and digital infrastructure initiatives in complex organisations

• collaboration
• leadership
• communication
• Microsoft technologies
• Azure DevOps
• IT service management

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