Resource Specialist

Overview

As a Resource Specialist in Computacenter’s Group Professional Services, you ensure the right people with the right skills are available to meet demand. You’ll collaborate with the Resource Management Business Partner to maintain a real-time view of skills, availability and progression, coordinating with UK, nearshore, offshore, contractors and external partners. You will help balance priorities, forecast supply and demand, and contribute to a responsive, standardized Resource Management service that supports project delivery and cost efficiency. This role offers meaningful impact by shaping how resources align with client needs and growth.

Responsibilities

• Identify best routes to fulfill resource requirements
• Maintain real-time view of internal skills, availability, certifications and growth aspirations
• Match internal supply with opportunities considering skills, experience, and commercial factors
• Monitor utilization, bench, and capacity risks; escalate shortages
• Support resource supply and demand forecasting with accurate data
• Coordinate with Managed Service Provider and external partners to source resources
• Resolve or escalate conflicting resourcing priorities across teams
• Prepare clear resourcing briefs with skills, location, timelines and commercial requirements
• Assist CV reviews, shortlisting, and interview coordination
• Maintain records of resource requests and provide timely updates
• Build relationships with Practice teams and leaders to understand availability and timelines
• Act as day-to-day resourcing contact
• Develop relationships with Resource Management teams in other countries
• Support onboarding and development of RM colleagues
• Contribute to standardisation and improvement of resourcing processes, policies and governance
• Support introduction of new resourcing tools and technologies
• Share knowledge and foster a collaborative, improvement-focused team environment

Key requirements

• Experience in Resource Management, preferably in IT or Professional Services
• Strong relationship-management and stakeholder negotiation skills
• Excellent organisational and time-management abilities in a fast-paced setting
• Ability to learn quickly and adapt to changing priorities
• Attention to detail and commitment to accurate data
• Proactive, collaborative problem-solving approach
• Flexible team player
• Experience using resource management tools
• Confidence with Microsoft Office applications
• Strong analytical and problem-solving skills
• Experience with workforce planning, Power BI, advanced Excel or AI tools like Microsoft Copilot would be advantageous

• relationship-management
• proactive collaboration
• problem-solving
• resource management tools
• Power BI
• advanced Excel

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