Human Resources Operations Coordinator

Overview

In this role you will drive the transformation of HR operations across Northern Europe, moving from local administration to a scalable, virtual HR Operations Hub. You will balance hands-on HR activities with process improvements and automation, partnering with cross-functional teams to standardize processes. Your work supports a seamless HR service delivery model while enabling data-driven, compliant operations. This is an opportunity to shape the future of HR services at SAS and impact multiple countries.

Responsibilities

• Administer HR transactions in the global HRIS (new hires, transfers, promotions, salary changes, reorganizations, location changes, terminations)
• Maintain high-quality employee data with confidentiality and compliance
• Serve as a trusted contact for employees, managers, and HR stakeholders; escalate as needed
• Partner with SAS teams to research and resolve HR issues; generate reports and dashboards
• Support HR projects and continuous improvement initiatives
• Contribute to the design and implementation of the Northern Europe HR Operations Hub
• Identify automation opportunities with HR Systems and HR Intelligence teams
• Standardize HR practices across UK, Ireland, and Nordics
• Assist with transitioning activities into a centralized service model
• Collaborate with regional HR Operations teams to share best practices
• Provide operational support during the transition to ensure business continuity
• Help build a scalable, future-ready HR Operations function aligned with the transformation strategy

Key requirements

• Experience in HR operations, HR administration, shared services, or HRIS processes
• Experience with HR systems and employee data management
• Strong analytical and reporting skills
• Advanced proficiency in Microsoft Excel
• Excellent English communication skills (verbal and written)
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational, problem-solving, and stakeholder management abilities
• Ability to work independently and collaboratively within a global team

• Strong communication
• Stakeholder management
• Attention to detail
• HRIS platforms
• Microsoft Excel
• Data reporting tools

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