Head of Digital Banking & Experience Strategy

HSBC Holdings plc is seeking a Head of Digital for RBW UK to set the strategic roadmap for HSBC UK’s mobile banking apps across HSBC, first direct and MSB. You will drive digital strategy, experience design, governance and delivery in a regulated environment to improve NPS and customer outcomes.

You will oversee digital trading performance, oversee customer communications, and partner with Technology, Transformation, Finance and Risk to deliver measurable improvements across a complex

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