Role Overview
Locum Complaints Manager – Unqualified Social Care in Slough, UK, earning £Competitive Salary Hourly. This ongoing opportunity is for those interested in both Full Time and Part Time positions.
Join an exciting team as a Complaints Manager where you will oversee all Children’s Services complaints according to the Children Act 1989 Representations Procedure (England) Regulations 2006. This role offers a unique chance to work within Unqualified Social Care, enabling you to gain valuable experience while potentially working flexible hours that cater to your lifestyle. Locum work often provides the freedom to choose when and where you work, offering an excellent work-life balance.
Responsibilities
- Manage and coordinate all Children’s Services complaints in alignment with the Children Act 1989 Representations Procedure (England) Regulations 2006.
- Oversee and quality assure Stage 1, Stage 2, and Stage 3 complaints, including the appointment and support of Investigating Officers, Independent Persons, and Review Panels.
- Act as the Trust’s lead adviser on complaints legislation, Ombudsman guidance, and best practice in children’s social care complaints handling.
- Liaise with senior managers and Heads of Service to agree on proportionate, timely, and robust responses to complex and high risk complaints.
- Degree or equivalent professional qualification, or significant relevant experience in a complaints, governance, or social care environment.
Registration and Compliance
- Sound working knowledge of the Children Act 1989 and 2004.
- Strong understanding of statutory complaints guidance for Children’s Social Care and Ombudsman expectations.
- Knowledge of safeguarding responsibilities and information governance requirements.
Location
Slough, a thriving town just a stone’s throw from the hustle and bustle of London, offers an incredible blend of vibrant city life and tranquil countryside. With excellent transport links and a diverse community, it’s truly an exciting place to live and work, providing ample opportunities for both professional and personal growth. Join us and become a part of this dynamic environment.
Recruiter Information
Working with Seven Resourcing: At Seven Resourcing, we connect skilled professionals like you with top-tier roles. With over 3,000 ‘Excellent’ Trustpilot reviews and a reputation for award-winning service, we’re dedicated to securing competitive rates in roles tailored to your expertise. Let us help you find your next career move with confidence.
Perks and Benefits
- Flexible Working Options: Full Time and Part Time positions available, giving you the flexibility to balance work with other commitments in your life.
- Competitive Pay: Competitive hourly rate allowing you to earn generously without long-term commitment.
- Career Development: Gain varied experience across different environments, enhancing your career options and expertise.
- Professional Growth: Access to ongoing professional development and networking opportunities to further your career.
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