Head of Operations: Global Fulfillment Lead (12-Month FTC)

REFY is seeking a Head of Operations for a 12-month fixed-term maternity cover based in Manchester. You will oversee multi-site DTC and B2B order flows, performance against SLAs, and budgeting across UK, USA, and EU networks.

Lead a team of four through two managers, own NetSuite and EDI connectors, and drive cost reductions while maintaining customer delivery promise. The role requires deep logistics experience in multi-channel consumer business.

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