- Lead the design vision and strategy for guest communication, helping restaurants send timely, personalized messages that keep their guests engaged.
- Shape multi-year product direction across the Hospitality portfolio with cross-functional partners, translating business goals into a coherent user experience.
- Turn complex guest data into interfaces restaurants trust and use, from recognizing a returning guest to acting on that context during service.
- Deliver high-quality end-to-end design, framing the problem through polished, accessible interfaces and raising the bar for craft across the team.
- Build alignment on design decisions with senior stakeholders through clear storytelling, prototypes, and evidence from research.
- Mentor designers and strengthen shared design practices, patterns, and critique across the organization.
- 7+ years of professional product design experience, including leading design for complex, large-scale products.
- A portfolio demonstrating design strategy, interaction design, and exceptional visual craft across web and mobile.
- Expertise in Figma and modern prototyping tools.
- Proven ability to set and drive design vision with cross-functional partners in product, engineering, and research.
- Strong written and verbal communication skills, with a track record of articulating and defending design decisions to senior audiences., Experience incorporating AI tools into design workflows to improve speed and quality of outcomes.
- Experience designing for two-sided marketplaces or for both consumer and business users.
- Familiarity with designing for data quality, identity, or personalization systems.
- With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
- 5 weeks paid vacation
- Private health & dental insurance
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year – the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Income protection and life assurance
- Employee Assistance Program – including 24/7 GP & free legal advice
- Pension plan contributions
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages, or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves.
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week-giving employees the best of both worlds: in-person collaboration and flexibility.
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