Company: Perplexity
Location: London
Job Description:
Perplexity in the United Kingdom seeks an experienced Enterprise Customer Support Specialist to blend deep product knowledge with automation to scale world-class support for Enterprise Pro customers.
You will diagnose complex issues via tickets, Slack, and calls, guide customers on APIs, SSO/SAML, and cloud integrations, and feed insights into product roadmaps while building self-service playbooks and up-to-date documentation.
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Posted: October 12th, 2026