Inside Sales Director: Renewals & Retention

Taylor & Francis Group seeks an Associate Director of Inside Sales to lead our global renewals and retention strategy for small accounts. You will drive the transition to protective subscription models across ebooks and journals, build a high-performing team, and partner with commercial functions to create compelling propositions for smaller customers.

The role requires leading and developing inside sales professionals, managing churn, and delivering data-driven guidance to optimize revenue in a

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