Global Field Support Leader – Tech & Customer Care

Kraken Works Limited seeks an experienced Field Support Team Leader to head a small team of engineers, coordinating maintenance and on-site support at customer sites, facilities, and overseas locations. The role combines technical leadership with planning and operational delivery in a dynamic environment.

You will troubleshoot faults across mechanical, electrical, software and networking systems, liaising with customers and internal stakeholders, while maintaining safety and service excellence.

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