Senior Assistant Manager / Manager, Emergency Preparedness & Operations

We are seeking an experienced and organised professional to support hospital-wide emergency preparedness, incident management and operational readiness.

Key Responsibilities

Emergency Preparedness & Planning

• Manage emergency preparedness plans, standard operating procedures (SOPs) and operational workflows.
• Coordinate reviews with relevant departments, consolidate feedback and monitor follow-up actions.
• Assess regulatory and organisational requirements, identify operational gaps and recommend implementation measures.

Exercises, Training & Readiness

• Plan and coordinate emergency preparedness exercises, including tabletop simulations and large-scale deployment exercises.
• Develop exercise scenarios, prepare supporting documentation and coordinate post-exercise reviews.
• Track improvement actions to strengthen organisational readiness and response capabilities.

Incident Management & Operational Readiness

• Support operations centre activation, incident coordination, situation reporting and post-incident reviews.
• Maintain readiness of incident command, communication and escalation procedures.

Governance & Regulatory Coordination

• Coordinate regulatory and institutional taskings, prepare submissions and management updates, and monitor deliverables.
• Support governance meetings, committee administration and operational readiness reporting.

Project & Stakeholder Management

• Manage cross-functional projects involving multiple departments, stakeholders and operational dependencies.
• Prepare management presentations, briefing notes, progress trackers and decision papers.
• Facilitate collaboration between clinical and non-clinical teams to drive project implementation and closure of operational gaps.

Resource & Equipment Readiness

• Coordinate the tracking, maintenance, replacement and procurement of emergency preparedness equipment and resources, where required.

Additional Responsibilities

• Lead selected hospital-wide preparedness initiatives and complex exercises.
• Analyse operational challenges and develop recommendations to support management decision-making.
• Represent the operations function at designated internal and external meetings.
• Provide guidance to junior team members and support work allocation and quality review, where required.

Requirement

• Bachelor’s Degree in Public Health / Business Management or equivalent
• Minimum 6 years of relevant working experience

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