Hybrid Customer Support Manager: Lead High-Impact Teams

SoCode Limited in Cambridge is seeking a Customer Support Manager to lead and evolve the support function across software, data and cloud-based products. You will balance strategic leadership with hands-on operational excellence to deliver world-class customer experiences.

You will mentor a team of technical support specialists, define KPIs, drive process improvements, and collaborate with Product, Engineering and Commercial teams to ensure successful product launches and renewals.

#J-18808-Ljbffr…