Global IT Operations Lead: Build & Own Service Desk

SPT Labtech is seeking an experienced IT Operations Manager to own and run our day-to-day IT function. Based in Cambridgeshire, you will lead a small team across the UK and US and be the single accountable owner for helpdesk operations, asset and user lifecycle management, and M365 administration.

This role offers scope to shape processes, set standards and build a high‑performing service. You will work closely with senior stakeholders, manage security operations, and continuously improve IT

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