Company: Sword Group
Location: Scotland
Job Description:
Sword Group is seeking a Head of Service Delivery Management in the UK to shape and mature our Service Delivery function. You will be the senior operational leader across the practice, defining governance, operating models and driving continual improvement for a portfolio of managed service customers.
You will build high-performing teams, manage customer relationships, and ensure service performance, risk controls and fast commercial response across accounts.
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Posted: October 12th, 2026