Senior Systems Analyst — Hybrid/Remote IT Support Lead

Ocho in Belfast is seeking a Senior Systems Analyst to provide global end-user support across offices and remote users. You will manage Office 365, AD, Exchange Online, Citrix Cloud/VDI platforms and Cisco VoIP systems, while handling onboarding and offboarding processes.

The role emphasizes strong customer service, technical troubleshooting, and the ability to quickly adapt to new environments; remote/hybrid base in Northern Ireland is required.

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