Location: London – Hybrid / Client Facing
We’re working with an established business in the contractor services market that is looking to hire a Senior Client Relationship Manager to manage and grow relationships across its recruitment agency client base.
This is a senior, commercially focused relationship role. You’ll take ownership of a portfolio of warm clients, building stronger relationships, generating referrals and identifying opportunities to grow the accounts.
You’ll have plenty of autonomy and regular face-to-face interaction with clients, so it would suit someone who enjoys the relationship side of sales but still wants to be measured and rewarded on commercial performance.
Package
- London-based role with regular client meetings
- Established portfolio of warm clients
- Opportunity to join at senior level within an established commercial team
The role
- Manage and develop a portfolio of existing recruitment agency clients
- Generate referrals and new opportunities through proactive account development
- Identify opportunities to cross-sell, upsell and increase the value of existing relationships
- Build a strong understanding of clients’ businesses, challenges and commercial priorities
- Regularly meet clients face-to-face, including meetings, events and hospitality
- Manage your own pipeline, account plans and commercial outcomesWork closely with the Internal Sales Director on wider account growth and business development strategy
- Lead by example within the wider commercial team
Ideal profile
- Minimum 2 years’ experience within the umbrella industry or contract recruitment
- Strong track record of building and developing commercial client relationships
- Comfortable working towards sales KPIs and maintaining a high level of proactive client activity
- Experience meeting clients face-to-face and developing relationships beyond phone/email
- Commercially minded – able to uncover opportunities rather than simply service accounts
- Confident, consultative communicator who can build credibility with recruitment businesses
- Organised, proactive and comfortable taking ownership of multiple accounts and opportunities
If you’ve built your career within umbrella/payroll or contract recruitment and want a role where you can use that market knowledge to develop long-term client relationships while still earning commercially, get in touch for more information.
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