This is a hands‑on Quality Engineering role that will play a key part in supporting product and process quality across the business. Reporting to the Head of Quality, the successful candidate will lead customer and internal quality investigations, maintain and improve assigned elements of the Quality Management System, drive corrective actions and work closely with manufacturing teams to improve quality performance, customer satisfaction and support the Company’s Quality, Environmental, Health & Safety objectives. The role will also provide technical guidance and support to our Quality Technician team when required, whilst maintaining a strong focus on product conformity, compliance and continuous improvement.
- Lead customer, supplier, and internal quality investigations, including root cause analysis and corrective action activities.
- Coordinate and complete 8D investigations and formal customer corrective action responses.
- Review, manage and drive closure of non-conformance reports whilst supporting effective containment activities.
- Conduct internal audits and support customer certification and regulatory audits.
- Promote Quality, Environmental, Health & Safety standards and support compliance activities across the business.
- Act as a key point of contact for customer quality concerns and support customer quality reviews.
- Monitor quality performance data and identify opportunities for continuous improvement.
- Support investigations and corrective actions relating to quality, safety and process‑related concerns.
- Support concession, permit and First Article Inspection activities.
- Maintain and improve assigned elements of the AS9100 and ISO 9001 Quality Management System.
- Support supplier quality investigations and supplier corrective actions where required.
- Provide quality support to manufacturing teams and assist with resolving process and workmanship concerns.
- Provide technical guidance and support to Quality Technicians and act as a quality escalation point when required.
- Occasional travel to other AQ Group locations and customer sites may be required.
- Support new product introduction activities and ensure quality requirements are effectively implemented.
- Minimum of 5 years experience within a Quality Engineering role in a regulated manufacturing environment.
- Experience investigating customer complaints and implementing effective corrective actions.
- Working knowledge of AS9100 and/or ISO 9001 Quality Management Systems.
- Experience conducting internal audits, internal auditor trained desirable.
- Strong problem‑solving skills with experience using 8D, 5 Why and Root Cause Analysis methodologies.
- Ability to interpret engineering drawings, specifications, and customer requirements.
- Excellent communication and organisational skills.
- Ability to analyse quality data and identify opportunities for improvement.
- Proactive, self‑motivated, and able to work independently.
- Understanding of Health & Safety requirements within a manufacturing environment.
- Aerospace, defence, cable assembly or electro‑mechanical manufacturing experience would be advantageous.
- Experience leading customer‑facing quality investigations and corrective action activities.
- Salary: Dependant on experience, to be discussed at interview stage
- Hours: 07.45am – 5.00pm Monday to Thursday, 07.45am -12.45pm Friday (1 Friday off every 4 weeks!)
- Full Time, Permanent
- Every 4^th Friday off
- Employee discount programme with discounts and incentives at over 800 retailers
- Additional holiday hours with each year of service
- Access to Cycle to Work scheme
- Free eye tests and flu vaccines
- Free Mortgage Advice Service and financial wellbeing tools
- Access to Westfield Health Insurance (paid via salary)
- Free fruit, biscuits, tea, and coffee
- Dress down Friday’s (and half day Friday’s)
- Bank holidays off
- Christmas shut down period
- Access to Mental Health First Aid
- Profit share bonus scheme
- Company pension scheme through Legal and General
- Uniform provided
- Free parking
About AQ Wiring Systems Rockford
AQ Wiring Systems Rockford operate from three UK sites in Rendlesham, Worksop and Salisbury and are part of the AQ Group – a global manufacturer of high reliability interconnect, electromechanical solutions, and sheet metal components. With a strong focus on quality, reliability, and customer satisfaction, we serve leading companies in demanding industries such as defence, commercial vehicles, rail, energy, and industrial equipment, offering exciting opportunities to make a meaningful impact in a dynamic and global environment. Our UK business is structured around two specialist units – Cable Solutions and System Solutions & Enclosures, also offering design services and customised logistics services, giving customers focused expertise while still benefitting from the shared strength, quality systems and engineering resources of the wider organisation. With AS9100D‑certified facilities, SC10-approved sites, modern ERP systems, and a highly skilled workforce across engineering, production and quality, AQ Wiring Systems Rockford provides the capability, capacity and resilience required for complex UK and international Defence programmes.
Here at AQ Wiring Systems Rockford we understand the need to support our employees and have many systems in place for this, such as Mental Health First Aiders at each site, access to the Cycle-to-Work scheme, free eye tests and flu vaccinations, annual mental health employee audits, a Wellbeing Roadmap, and all our employees have access to People First; our employee benefits package which gives discounts at over 800 retailers including many linked to physical and mental wellness (such as discounted gym memberships, optician vouchers, food delivery services, and a range of health, sports and beauty retailers). We are a constantly evolving business that encourages work life balance, all our full‑time roles are 4 and a half day weeks with no requirement to work weekends, and every 4^th Friday off work.
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