We are working on behalf of a reputable Accident Repair Centre in Bedford to recruit an experienced Workshop Controller. This is a senior Workshop Controller role ideal for a skilled professional looking to join a growing team within a well-established business. The successful Workshop Controller will oversee workshop operations, ensuring efficiency, repair quality, and customer satisfaction.
Benefits
- Competitive salary of £45,000 – £50,000 basic, dependent on experience
- Monday to Friday working hours, 7:30am – 5:00pm, with flexible start and finish times
- No weekend work
- Opportunities for career progression within a growing accident repair centre
- Supportive and professional working environment
- Stable, long-term employment with a reputable organisationDuties:
Duties
- Manage the daily workflow of the bodyshop, ensuring smooth vehicle progression through repairs
- Allocate repair jobs to technicians based on their skills and workload
- Monitor repair progress and ensure jobs are completed within planned timescales
- Liaise with the Bodyshop Manager and wider team to maintain operational efficiency
- Ensure technicians have the necessary parts, information, and resources
- Conduct regular quality checks to uphold repair standards
- Support technicians with technical or repair-related questions
- Maintain a clean and safe workshop environment
- Work collaboratively with estimators, parts personnel, and the wider team to meet repair targets
Requirements
- Previous experience as a Workshop Controller within an accident repair centre or bodyshop
- Strong knowledge of vehicle accident repair processes and workflow
- Proven ability to manage and prioritise a busy workload effectively
- Excellent organisational and communication skills
- Attention to detail and a focus on repair quality
- Ability to motivate and support a team of technicians
- Professional, proactive, and solutions-focused attitude
- Experience working to manufacturer or insurer repair standards is advantageous
This role offers a fantastic opportunity to take on a senior position within a busy, expanding accident repair centre. The successful Workshop Controller will play a vital role in its ongoing growth and success.
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