Senior Service Desk Analyst – DV Clearance, Onsite Chippenham

CGI Group Inc. in Chippenham, England, is seeking a Senior Service Desk Analyst to own complex incidents, resolve issues end-to-end and mentor junior colleagues while driving service improvements.

You will work onsite full-time, require 5+ years in IT service desk, ITIL v4 knowledge, and hands-on experience with ITSM tools such as Jira Service Management, Remedy or Mattermost; UK Security Clearance eligibility is preferred.

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