Operations Manager

Energ…home.

Main Tasks And Responsibilities

• Supports the Captain in all aspects of the management of the hotel
• Customer service, guest relations and creating positive guest experiences
• Recruits and develops a team that delivers excellent service the Moxy way
• Ensure a profitable hotel operation in line with company goals
• Manage the team effectively and enforce company policies
• Actively involved in the day to day tasks of the team
• Managing Food & Beverage outlets the Moxy way
• Manage hotel room inventory and checking guests in/out the Moxy way
• Follow all food safety, licensing and health and safety policies to work safely
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Must have minimum 2 years hotel management experience
• Must have minimum 2 years team management
• Must have property management system (preferably Opera) experience
• Knowledge of Point of Sale system (Preferably Micros)
• Knowledge of Food Safety & Licensing laws
• Knowledge of maintaining brand standards
• Event management, marketing or social media experience
• Personal experience of travel and travel industry

BENEFITS FOR YOU!

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty two holidays)

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