Store Experience Lead – Elevate Customer Service

Sainsbury’s is seeking a Customer Experience Manager to lead store operations and deliver outstanding customer service. You will drive the end‑to‑end shopping experience, oversee checkout and front‑of‑house activities, and ensure seamless daily operations across the store.

Successful candidates will have a proven background in high‑volume retail, strong people leadership, and a focus on KPI performance, with commitment to inclusivity and colleague development.

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