Project Manager

As a Project Manager in our Estates Department team, you’ll make sure essential projects across the Defence Academy are delivered safely, smoothly, and with purpose. Your work will support a site that trains future leaders and makes a real positive impact on communities and society. You’ll bring clarity, structure, and confidence to a diverse programme of mechanical and electrical projects – creating impactful solutions while supporting an environment where colleagues can grow and do work that truly matters. What you’ll do as a Project Manager You’ll be entrusted to:

• Work with customers to fully understand their requirements and translate them into agreed statements of need.
• Manage PPM and reactive subcontractor activities, as well as service variation and asset replacement projects, supporting larger capital programmes where required.
• Update and proactively manage CAFM Explorer data, ensuring tasks, asset changes, and documentation are accurate and complete.
• Maintain accurate project information across Service Variations, cost tracking, programme updates, and documentation management systems including SharePoint and the Technical Library.
• Deliver projects from feasibility through post-occupancy, following the RIBA Plan of Work and Serco project governance processes.
• Ensure compliance with MOD processes, building standards and approvals, and Serco requirements for buildability and maintenance.
• Follow procurement processes, including appointing contractors and managing all contract administration and cost control.
• Uphold Environmental, Health, Safety, Security and Quality Standards, ensuring works follow CDM 2015 and contractor control processes.
• Carry out site quality audits, ensuring contractors work safely and meet agreed methods and risk assessments.
• Lead project meetings, collaborate effectively with colleagues, and support value-for-money outcomes. ONC, HNC or HND in Building Services Engineering (Mechanical or Electrical).
• Experience managing Building Engineering Services projects, ideally with contractor-side understanding.
• A management-level qualification in health, safety and environment (such as SMSTS or IOSH).
• Excellent organisational and communication skills, with strong IT capability across tools like Excel, Word, CAFM, Teams and SharePoint.
• Demonstrable experience supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
• Proven experience leading complex FM estates projects, including space utilisation and knowledge of standards such as British Standards, SFG20 and BSRIA.
• Experience managing Safe Systems of Work, site activities, scope setting, and problem-solving in fast-moving environments. At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
• Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). Discover all you need to keep growing
• What we offer
• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

#J-18808-Ljbffr…