2026-6550 – Global Digital Marketing Executive
Job Location
3rd Floor, 1 Knightsbridge, London SW1X 7XS, UK
Location: 3rd Floor, 1 Knightsbridge, London SW1X 7XS, UK
Job Type: Permanent
Highlighted points for this job
Global Digital Marketing Executive role
Permanent contract
Corporate office location in Knightsbridge
Execution and optimisation of global digital marketing activities
Management of global CRM communications calendar
Division & Department : Corporate Office/Sales & MarketingContract Type : PermanentYour future, our legacy :We care about your career and are known for having the absolute best people in the industry. When you join us as a Global Digital Marketing Executive you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.You’ll love what you do and take pride in delighting our guests. In this role, you will: Be responsible for the execution and optimisation of global digital marketing activity across CRM, paid search, paid social and wider digital marketing channels, ensuring guests receive nothing but the best experience. Manage and maintain the global CRM communications calendar in collaboration with hotel marketing teams, ensuring campaigns are aligned with business priorities and commercial objectives. Act as the primary point of contact and liaison between the global team and hotel stakeholders for the coordination of campaign planning, content development and deployment schedules. Manage and execute all CRM campaigns through designated marketing platforms, including Microsoft Dynamics and SevenRooms, covering audience segmentation, campaign set-up, testing, deployment and quality assurance. Work closely with hotels on campaign content, targeting and creative development to deliver engaging and relevant guest communications. Monitor, analyse and report on CRM campaign performance, providing actionable insights and recommendations to improve engagement, conversion and commercial results. Coordinate the execution and optimisation of paid search and paid social campaigns in partnership with appointed agency partners, ensuring campaigns are delivered on time and within budget. Report on paid media performance, presenting key metrics, trends and recommendations to stakeholders and supporting ongoing optimisation efforts. Support the Global Digital Marketing Manager in the development and implementation of CRM innovation initiatives, including personalisation, automation and customer journey enhancements. Contribute to wider digital communication and customer experience projects, helping to identify opportunities to improve digital engagement across channels. Support the Global Head of Digital on strategic digital projects and initiatives, collaborating with internal and external stakeholders to drive the continued evolution of the digital marketing function. Embody and promote the company’s values of Passion, Personality, Respect, Working Together and Creativity in all aspects of the role. The items shared are the essence of a day in the life of a Global Digital Marketing Executive, but we’ll make sure you are provided with specifics on how we deliver on our vision. The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge, with one day working from home on Fridays.
Location : 3rd Floor, 1 Knightsbridge SW1X 7LX London
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