We are seeking for an Account Manager to join our esteemed department store in H Beauty Chester, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week.
Key responsibilities
Including but not limited to:
- Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable.
- Provide guidance, motivation and ongoing training to Luxury brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Uphold impeccable standards of visual merchandising at the fragrance counter.
- Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally.
- Collaborate with external agencies to execute promotional activities effectively.
- Compliance and Administration: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Market Awareness: Stay informed about industry trends and aprovide strategic insights to enhance business performance.
- Communication and Reporting: Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities.
- Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide onging support and guidance.
- Promotional Activities: Identify and capitalise on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.
Required qualifications
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrate ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards.
About the Company
Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.
Company Highlights
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Benefits
- Job Applicant Privacy Policy, 32 days paid annual leave (pro rata for part time employees)
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