Part-Time Helpline & Information Advisor (UK)

The Cystic Fibrosis Trust is seeking a Helpline Officer to deliver a high-quality information and support service to people affected by cystic fibrosis across the UK. You will respond to enquiries via phone, email, social media and WhatsApp, guiding individuals to access appropriate services with empathy and care.

You will maintain confidential records, signpost to welfare, employment and peer supports, and help ensure our online communities are safe and welcoming.

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