Outreach & Sustainment Officer

Good Afternoon, I am currently representing Waltham Forest Council who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.

We are looking for an Outreach & Sustainment Officer

This role will be based at: E17 4JF.

The right candidate will:

• To deliver proactive, trauma informed outreach to identify, engage, and support people who are sleeping rough or at risk of rough sleeping, ensuring they receive timely help, safety checks, and access to appropriate services and accommodation.
• To assess individual needs, risks, and circumstances, providing clear advice, practical support, and signposting to housing, health, welfare, and specialist services, helping people move away from the streets and reduce harm.
• To provide ongoing sustainment support for people moving into temporary accommodation, supported housing, or independent living – beginning from the point they move in – to help them settle, stabilise, build independence, and maintain their accommodation successfully.
• To contribute specialist knowledge of homelessness, rough sleeping, and complex needs to the wider service, working collaboratively with colleagues and partners to ensure safe, coordinated, person-centred responses that improve outcomes and reduce risk.

We require the following:

• Candidates should have experience of working with homeless households (experience of working with those with a history of rough sleeping preferred).
• Understand the causes of homelessness and challenges with accessing routes of the streets and be prepared to work regularly in the borough undertaking outreach sessions and responding to reports of individuals sleeping out.

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