Caring
Lead with Purpose. Support with Compassion.
Senior Mental Health Support Worker
Carramar, Thatcham
£28,938 – £32,214 per annum (depending on experience)
37 hours per week | Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in’s.
At Response, our mission is simple: to enable people of all ages to live a more fulfilled life through excellent mental health services, housing and supported living.
We’re looking for an experienced and compassionate individual to join our Transitional Support Team as a Senior Mental Health Support Worker. This is an opportunity to take the next step in your career, combining direct support for residents with leadership responsibilities that help shape a positive, safe and recovery-focused service.
A Role Where Leadership Meets Impact
As a Senior Mental Health Support Worker, you’ll be more than a support worker. You’ll be a mentor, role model and trusted leader who helps create an environment where both residents and colleagues can thrive.
Whether you’re guiding a team through a busy shift, supporting someone through a difficult period, or celebrating a resident’s achievement, you’ll play an important part in changing lives for the better.
What You’ll Be Doing
As part of our leadership team, you will:
- Lead and coordinate shifts to ensure high-quality support is delivered
- Support residents through their recovery journey using a person-centred approach
- Manage medication processes and ensure safe working practices
- Provide guidance, coaching and mentoring to Support Workers
- Assist with assessments, support planning and risk management
- Respond to incidents, safeguarding concerns and complaints when required
- Promote a positive culture built around respect, collaboration and inclusion
- Support residents with practical life skills such as budgeting, cooking, travel and tenancy management
- Encourage access to employment, training, education and community opportunities
- Champion trauma-informed practice and recovery-focused support
What Success Looks Like
In this role, success isn’t measured by paperwork alone.
It’s seeing someone gain the confidence to travel independently.
It’s helping a resident move closer to independent living.
It’s supporting colleagues to develop their skills and grow in confidence.
It’s knowing you’ve helped create a safe, supportive environment where people can flourish.
What We’re Looking For
We’re seeking someone who has:
- Experience supporting people with mental health needs
- A good understanding of recovery-focused and person-centred practice
- Experience supporting assessments, referrals or risk management processes
- Strong communication and relationship-building skills
- Confidence to take the lead and support colleagues
- A commitment to continuous learning and development
- GCSE English and Maths (or equivalent)
Most importantly, we’re looking for someone who shares our values:
- Caring
- Safe
- Creative
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