Digital Banking Advisor & Customer Care Champion

HSBC Group in Cambridge is seeking a Universal Banker to deliver outstanding service at the branch, educate customers to use our digital platforms, and offer flexible banking options.

You will help identify vulnerable customers, support complex needs, and complete the in-branch training. The role runs 35 hours weekly Mon-Fri 9:00–17:00 and Sat 9:00–13:30, with a starting salary of £27,000 and a discretionary annual bonus.

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