Service Desk | First-Line IT Support Analyst

Boeing Defence United Kingdom Limited is seeking a dedicated 1st Line Support Analyst to join our Service Desk. You’ll be the first point of contact for IT inquiries, delivering timely resolutions and maintaining high customer satisfaction in a security-conscious environment.

You’ll triage and resolve issues, document outcomes, and collaborate with IT teams to improve service delivery. The role requires strong communication and problem-solving skills and compliance with UK security checks.

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