L2 Deskside IT Support Technician

Company: bid.agency
Apply for the L2 Deskside IT Support Technician
Location: Newtownabbey
Job Description:

bid.agency is seeking a motivated L2 IT Support Deskside Technician in the UK to join our team. You will provide deskside and remote support, tackling hardware, software and network issues to ensure minimal downtime.

The role requires handling Windows 10/11 environments, AD, Group Policy, and Microsoft 365, plus a basic understanding of networking. Onboarding/offboarding support, effective collaboration with L3 and vendors, and strong communication are key.

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Posted: October 12th, 2026