Onsite IT Support Technician II — Hands-On & Fast-Paced

Astreya seeks a Deskside Support Technician II to join our onsite team with a global client in London. The role involves providing onsite and remote end-user support, troubleshooting hardware and software issues, and documenting solutions for the knowledge base.

Responsibilities include meeting SLAs, supporting Level 1 technicians, performing installations and upgrades, and delivering clear, instructional guidance for users.

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