Hybrid Animal Charity Customer Care Specialist

Company: Dogs Trust
Apply for the Hybrid Animal Charity Customer Care Specialist
Location: Denton
Job Description:

Dogs Trust is hiring a Customer Support Centre Advisor in Manchester to handle inquiries from supporters, adopters and the public across calls and emails. You will work hybrid, combining in-centre and remote tasks, ensuring courteous, timely responses and accurate record-keeping.

The role focuses on delivering exceptional customer service, adhering to policies, and contributing to KPIs while representing the Dogs Trust brand with empathy and professionalism.

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Posted: October 12th, 2026