SaaS Operations Analyst — Life Sciences Impact

IDBS, a Danaher operating company, is hiring a SaaS Operations Analyst for a 14-month fixed-term role in Woking, UK. You will manage onboarding, in-life service, upgrades, and offboarding across the customer lifecycle.

You will resolve routine customer queries, handle standard service requests, and coordinate IQ/OQ qualification testing, ensuring compliant and reliable SaaS environments. Working with Engineering and Customer Success, you will help deliver timely service, follow QMS/ISO

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