Remote Tax Support Advisor – Telephony

HMRC is recruiting a Customer Service Advisor (Telephony) to handle inbound calls about tax accounts. The role is remote-based but requires attending HMRC offices for induction and IT collection, with 37 hours per week on shifts from 9am–5pm or 10am–6pm.

You will be trained on multiple software packages and must be a confident IT user, with strong telephony and customer service skills, and willing to travel to HMRC sites when needed. DBS check and Right to Work are required.

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